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(Français) General FAQ

Can I change or cancel my reservation?

When booking online, you can choose the “refundable booking” option. This option covers a large number of contingencies and can even be activated after the date of your session.
If you do not wish to choose this option, you can modify or cancel your reservation up to 7 days before the date of the event. After this period, our “live” activities requiring dedicated staff cannot be refunded nor moved.

Should I take anything special?

Each and every one of your abilities will be useful, especially your eyesight. If you need glasses to see in poor lighting conditions, don’t forget them! On the other hand, your smartphone will be of no use to you!